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PRIVACY POLICY

This notice describes our privacy policy on how information about you may be used and disclosed and how you can obtain access to this information.

National Health Foundation (NHF) is committed to safeguarding your privacy. This policy describes what personal data we collect, how we use it, and your rights. It applies to personal information and protected health information received by NHF, both online and offline, as well as any electronic, written or oral communication.

What Personal Information We Collect
When you are making a donation, participating in one of our programs, completing an online form on our website, submitting feedback, completing a survey or subscribing to our mailing list and newsletter, NHF collects your personal information. The most common information we collect includes names, addresses, email addresses, phone numbers, credit card information (if applicable), IP addresses and web analytics data. We may use this information to acknowledge receipt of your donation for tax purposes, provide services you have requested, update you on the impact of your contributions, and communicate with you about the work we do. We use cookies to provide a better experience and improve our website to track usage patterns. NHF is the sole owner of and user of the personal information collected on this site.

How We Collect Your Information
NHF collects personal information directly when you provide it to us by receiving services, donating to the organization, participating in one of our programs, becoming a volunteer, subscribing to a newsletter or any communication, completing a survey, submitting feedback, or completing any online form on our website. We also collect your personal information automatically as you navigate through our website (for example, web analytics), or when you use services associated with NHF. We may also receive personal health information from care providers as part of services we provide to you.

Use and Disclosure of Health Information
NHF may use your personal health information, information that constitutes protected health information as defined in the Privacy Rule of the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), for purposes of providing you with treatment, obtaining payment for your care, and conducting health care operations. Absent an exception under the Privacy Rule or other applicable laws, we will not use or disclose your personal health information without your written consent. NHF may use your personal health information to coordinate care and with others involved in your care, such as your attending physician and other health care professionals who have agreed to assist NHF in coordinating care. NHF also may disclose your personal health information to individuals outside of NHF but who are involved in your care, including family members, pharmacists, suppliers of medical equipment, or other health care professionals.

How We Use Personal Information
We may use your information to complete a financial transaction for donating to the organization; participating in an NHF program; or when you give us consent to provide you with marketing information about donating, joining one of our programs, general news and items of interest to our constituents. We may use your information to respond to your requests and provide you with information you request. We may also use your information to inform you of changes to this privacy notice or services associated with NHF that you use.

Marketing
NHF provides a separate online form to join our mailing list. Where we have your consent to do so (for example, you have subscribed to our email list or have indicated you are interested in receiving information from us), we may send you emails or other communications that we feel may be of interest to you. NHF may also contact you via surveys to conduct research about your opinion of services offered or that may be offered. This information is accessed only when we correspond with our mailing list periodically during the year, either via email or regular mail. You can opt out of such communications by clicking the unsubscribe link included in the email. Alternatively, you can contact us directly if at any time you wish to be removed from the mailing list or if you would like to correct or change the personal information you have previously provided.

Cookies
By using this website, you agree that NHF may place cookies on your device and access them when you visit our site. A cookie is a small file of letters and numbers that we put on your computer. The cookies we use aid us in improving our site and your experience by tracking which areas and features of our site are popular, making the site easier to navigate, count visits and allow a registered user to remain signed in to his/her user profile throughout a visit. We may also use cookies placed on our site by third parties acting on our behalf. If you want to opt out of our cookies, you can delete them and any other cookies that are already on your computer. Please refer to the help and support areas on your Internet browser for instructions on how to locate the file or directory that stores cookies. Some functionality on our site may be affected if you delete our cookies.

How Long We Keep Your Personal Information
We retain personal information for as long as is necessary to provide the services to you, and to comply with our legal obligations. If you no longer want us to use your personal information, you can request that we erase your personal information. Please note that if you request the removal of your personal information, NHF will retain information from deleted accounts as necessary for legitimate business interests, to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, enforce the terms of service and take other actions permitted by law.

Security
NHF uses generally accepted, industry-standard practices and technologies to protect against unauthorized access to our servers, equipment and other components of our online presence, and to safeguard your credit card information.

Social Media Community Guidelines
National Health Foundation social media channels provide a place where ideas and content can be shared, and conversation can flow freely and respectfully. We encourage you to join the conversation. Below are our guidelines for communicating on these channels.

  • Be respectful when interacting with our community.
  • We won’t tolerate abusive language or content, including material that is defamatory, obscene, violent, threatening, harassing, discriminatory, aggressive, argumentative, or that can be construed as bullying or is otherwise deemed inappropriate.
  • We reserve the right to remove content from our social media channels if we feel it fails to adhere to any of these guidelines.
  • We also reserve the right to block/ban users from our social media channels if they exhibit inappropriate behavior.

Links to Other Websites
NHF’s website includes links, some temporary and some permanent, to other websites. We are not responsible for the privacy and security practices of any other website or the nature of the content contained therein.

Children's Privacy
None of the content and information on NHF’s website is targeted toward children under 13 years of age. We make every effort to ensure that we do not collect or maintain information on our website from those we know to be younger than 16 unless parental consent has been obtained in writing. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, please contact us in writing via email or using our contact information below. Please include an indication that your request relates to a “COPPA” inquiry. We will review the request and, if appropriate, delete such information from our files within a reasonable time.

Your Rights Regarding Your Health Information
Although your health record is the physical property of the entity that compiled it, the information belongs to you. You have the right to:

  • Request a restriction on certain uses and disclosures of your information, although NHF is not required to agree to your request other than for disclosures is restricted by the Privacy Rule
  • Obtain a paper copy of this notice
  • Inspect and obtain a copy of your protected health information
  • Request an amendment to your protected health information
  • Receive an accounting of disclosures of your protected health information
  • Receive confidential communications of your protected health information
  • Revoke in writing your authorization to use or disclose protected health information except to the extent that NHF has already taken action, in reliance on that authorization NHF’s Responsibilities
  • Maintain the privacy of your protected health information (as required by law)
  • Provide you with notice of NHF’s legal duties and privacy practices with respect to protected health information (as required by law)
  • Notify you in the event of a breach of unsecured protected health information (as required by law)
  • Abide by the terms of this privacy notice

Changes to This Policy
NHF reserves the right to change our privacy practices and to make the new privacy notice provisions effective for all protected health information that we maintain. If and when NHF decides to alter our privacy notice, we will make the changes directly to this notice, which you can always access on our website.

Contact Us
If you have specific questions or concerns, you may contact us by using the “Contact Us” link on our website or you may contact us at the following address:

National Health Foundation
515 S. Figueroa, Suite 1300
Los Angeles, CA 90071
(213) 538-0700

Last updated August 2018